Peace Portal Seniors Village  –  FAMILY UPDATE  –  Sunday March 14, 2021

Family and friends of Peace Portal Seniors Village,

We know the communication below may seem repetitive however we want to ensure all our families are kept up to date and have the latest information at all times,

As we informed you on Thursday, one of our Staff members tested positive for COVID-19 after they had been contact traced from an external source. As such, we have been placed on enhanced monitoring, which means no outbreak has been declared, we are just being monitored for any possible exposure.

Fraser Health Authority completed point prevalence testing for the 1 West Unit on Friday. All tests have come back negative for COVID-19.

We are happy to inform you that no residents or staff are experiencing any symptoms.

As we proactively work towards ensuring everyone remains healthy, we will have to pause all visitation and group activities for all first floor residents.

All residents from our first floor West side have been placed in isolation where they receive meals by tray service, and are monitored closely.

As an organization we have been well prepared to handle the COVID-19 situation and are confident in all of the processes we have in place to keep your loved one safe and comfortable thru this time.




As is our protocol, in the event of any positive test, we will continue to provide families with a daily email update.  Should the condition of any specific resident change, their family will be notified immediately.


To inquire about facetime/skype or phone calls, please contact: Sandra Kaethler skaethler@retirementconcepts.com




BC’s Medical Health Officer has been notified, and the Peace Portal Seniors Village is following protocols established by Fraser Health Authority, the Office of the Provincial Health Officer and the BC Center for Disease Control.


We will continue to act upon the latest advice of BC’s Health Ministry and will adapt our operations as necessary and recommended.





All deliveries will be received at the lobby entrance vestibule.  This includes medication deliveries from pharmacies, floral arrangements, gifts and mail.  All items will be sanitized and delivered directly to the residents’ suite.


Dropping items off 


We would ask that families please follow these guidelines to ensure loved ones will receive their deliveries in a timely manner:


  1. Please use plastic bags not reusable bags;
  2. Make sure to label all bags with the resident’s name and suite number;
  3. Try to limit drop offs to essential items; and
  4. If possible, please sanitize the items before dropping off.  We will re-sanitize as well to be safe




We wish to thank families and loved ones in advance for their patience and cooperation.


Thanks again to all of you for your continuing support of Peace Portal Seniors Village.



Kindest regards,