Peace Portal Seniors Village  –  FAMILY UPDATE  –  Friday March 12, 2021

 

 

Family and friends of Peace Portal Seniors Village,

 

As we informed you yesterday, one of our Staff members tested positive for COVID-19 after they had been contact traced from an external source. As such, we have been placed on enhanced monitoring, which means no outbreak has been declared, we are just being monitored for any possible exposure.

 

Fraser Health Authority will be completing point prevalence testing for the 1 West Unit today.

 

We are happy to inform you that no residents are experiencing any symptoms.

 

As we proactively work towards ensuring everyone remains healthy, we will have to pause all visitation and group activities for all first floor residents.

 

We understand this news creates concerns, and we share these concerns.  Caring for our Community is our top priority.  As well, we are doing our best to keep the spirits of our residents up.

 

All residents from our first floor West side have been placed in isolation where they receive meals by tray service, and are monitored closely.

 

Communication

 

As is our protocol, in the event of any positive test, we will continue to provide families with a daily email update.  Should the condition of any specific resident change, their family will be notified immediately.

 

To inquire about facetime/skype or phone calls, please contact: Sandra Kaethler skaethler@retirementconcepts.com

 

Protocols

 

BC’s Medical Health Officer has been notified, and the Peace Portal Seniors Village is following protocols established by Fraser Health Authority, the Office of the Provincial Health Officer and the BC Center for Disease Control.

 

We will continue to act upon the latest advice of BC’s Health Ministry and will adapt our operations as necessary and recommended.

 

 

Deliveries

 

All deliveries will be received at the lobby entrance vestibule.  This includes medication deliveries from pharmacies, floral arrangements, gifts and mail.  All items will be sanitized and delivered directly to the residents’ suite.

 

Dropping items off 

 

We would ask that families please follow these guidelines to ensure loved ones will receive their deliveries in a timely manner:

 

  1. Please use plastic bags not reusable bags;
  2. Make sure to label all bags with the resident’s name and suite number;
  3. Try to limit drop offs to essential items; and
  4. If possible, please sanitize the items before dropping off.  We will re-sanitize as well to be safe

 

Acknowledgements

 

We wish to thank families and loved ones in advance for their patience and cooperation.

 

Thanks again to all of you for your continuing support of Peace Portal Seniors Village.