Monterey Seniors Village – May 1, 2020 Update

West Coast Seniors Housing Management has been informed that a case of COVID-19 has been confirmed involving a staff member at Monterey Seniors Village. That staff member is home and in self-isolation.

Today, all residents remain symptom free. However, out of an abundance of caution, we have isolated residents to their respective rooms, where their meals are also being provided.

We will continue monitoring residents closely and should anyone be symptomatic, they will be swabbed, placed in isolation as a precaution until lab result are known, and families will be informed.

We recognize that this news will create concern and anxiety for residents, in addition to family members and other loved ones. Please know that the care and safety of residents is our number one priority and we are treating the situation very seriously.

Protocols

 We are  adhering to a number of strict protocols, including the following:

• restricting ALL visitors from the premises
• ensuring no staff member is working in multiple facilities
• staff are working strictly within an assigned unit and not multiple units
• staff are removing outside clothing and footwear before entering the premises
• staff are screened for their temperature upon entrance to the building, and midway through their shift
• social distancing is occurring among residents in each facility
• appropriate application and removal of personal protective equipment (PPE), and the use of individual slings (cloth component of a personal lift).
• ensuring ongoing, environmental cleaning and increased frequency of high touch surfaces in order to break the chain of infection
• staff and residents are committed to regular/proper hand hygiene to break the chain of infection, by washing their hands with soap and water and applying hand sanitizer.

We will continue to act upon the latest advice of public health officials and adapt our operations as necessary and recommended, to reduce the risk of infection and transmission as much as possible

Communication

 We will be communicating with all families via email on a daily basis along with Facebook posts. Should the condition of any resident change, family will be notified immediately.

 Access  

 The community is restricting access to ALL visitors

 Staffing

No issues with staffing.

Supplies

 We continue to monitor our supplies closely.

 Teamwork

 We wish to thank staff and families for their cooperation and understanding at this time.