Hello everyone,

We are happy to report there are no current cases of COVID-19 in our residents or staff here at Maple Ridge Seniors Village.




Today our staff received a special delivery from the Hammond Family, owners of a local Tim Horton’s franchise.  As a thank you to Front Line Workers they delivered coffee, cookies and donuts for our amazing team!


Visit Restrictions Update

 Since receiving our second dose of the COVID-19 vaccine we have been receiving lots of questions from family members and residents about the visit restrictions and if anything has changed.  The truth is that no, nothing has changed.  All restrictions and protocols that were set by Fraser Health remain in place.  As soon as we receive any updates from Fraser Health we will let everyone know.




Social Visits

 All Social Visits are still being booked into our Visiting Booth.  Visits are allowed from anyone – friend, family, children, etc. and the booth can comfortably accommodate up to 4 people.  Please ensure each group is from the same household.

If you wish to schedule a window visit, or have any questions at all about visitations, please contact our Recreation Team at mrsv-recreation@retirementconcepts.com or 604-476-4320.

Visits inside the building, and inside resident suites, are still restricted at this time per the protocols set by Public Health and the Fraser Health Authority.


Essential Visits

Essential visitors are those who are allowed to come and visit the resident daily because they play an essential role in the daily care and/or well-being of the resident.

For example, Essential Visits should be provided when:

Essential Visitors for Residential Care are to enter the building through our second Screener desk at the basement parkade entrance.  Please use your MESH building key card to open the parkade gate, or request to be buzzed in at the intercom.


Spouse Visits

We have several spouses of residents in our Residential Care who reside in our Independent Living/Assisted Living building.   These residents can continue to visit their spouse in Residential Care.  However, if they choose to continue these in-person visits they cannot be coming and going from MRSV, and then also visiting their spouse in Residential Care.  We ask that they do not engage in outside social visits or attend non-essential appointments off site.


Outside Visits

 Independent Living and Assisted Living

Residents can engage in social and external activities that are aligned with general public health guidance.   Recommendations are to avoid large gatherings and stay away from other people who are ill. A gentle reminder that everyone should maintain safe physical distance at all times and wear a mask when in enclosed spaces such as transit or stores where safe physical distances cannot be maintained.

All residents, please do not visit in the home of a family member or friend at this time.

At Maple Ridge Seniors Village we strongly recommend all residents follow the current Public Health Officer order on limiting social interactions

For more detailed information on the current PHO order please visit the Government of BC website



Residential Care

Residents are advised to limit their external activities and outside appointments to essential only (i.e. medically necessary).


Connecting Families

 Our team is dedicated to ensuring our residents are able to connect to their families and loved ones.  We are happy to assist with virtual visits via FaceTime, Skype, Messenger, and WeChat and we can arrange for phone calls with your loved ones.

If you have a request, or something that is needed to assist a resident, please let us know.  Our Team at MRSV is here and we are stepping it up to help our residents in the absence of regular visits from their family and friends.  Please let us know in advance if there is a little task you need assistance with.

For more information contact Kim Knudsen, Manager of Recreation & Volunteer Services at kknudsen@retirementconcepts.com or call 604-476-4320.


Masks for Residents in Independent Living & Assisted Living

The recommendation is that all residents wear a mask when moving about the building, in common areas, hallways, etc., unless they are eating and/or drinking.  Residents do not need to wear a mask when they are in their own suite.

Residents must provide their own masks.  Boxes of 50 masks can be purchased at Reception for $15.



 All deliveries will be received at the Screener desk. This includes groceries, medications, and gifts. All items will be sanitized and delivered directly to the resident’s suite.

Dropping off items

We would ask that families please follow these guidelines to ensure your parent or loved one receives their delivery in a timely manner:

  1. Please use plastic bags, no reusable bags
  2. Label all bags clearly with resident name and room number
  3. Please try to limit drop offs to essential items. There are days when staff are overwhelmed trying to keep up.


 No Smoking Policy

We would also like to remind everyone that there is a strict no smoking policy on our property.  No smoking or vaping is allowed on property, especially in our Visiting Booth.


Once again, A BIG THANK YOU to everyone for working so hard to keep us safe and healthy, as well as for the kindness, understanding and support you share.



The MRSV Leadership Team