Hello Everyone!

Welcome to our latest updates at Kamloops Seniors Village! HAPPY CANADA DAY WEEKEND EVERYONE! We wish everyone a safe weekend with family and friends.  We would like to acknowledge that Kamloops Seniors Village resides within the traditional and unceded territory of the Tk’emlúps te Secwépemc.

We are continuing to follow the direction of our provincial Health Officer, Dr. Bonnie Henry. Current BC Provincial Medical Health Orders can be found here.

As a follow up to the recent news briefing this week, we are eagerly awaiting how BC’s Restart Plan – Phase 3 will impact Health Care settings. We will update families of any policy changes upon receiving written confirmation from the Interior Health Authority.

Current Events: Recreation & Dining Programs

This week the Taco Salad and cold cut sandwiches have been a hit in this hotter weather, in addition to encouraging more water and cool liquids throughout the day! Summer is sure arriving with a “bang’!

On Canada Day, Strange Brew performed for our Independent-Assisted Living tenants. Unfortunately, we had to postpone the Complex Care entertainment due to the smoky skies. However, everyone enjoyed Canada Day Treats and socials held throughout the day that included Strawberry Shortcake, Lemonade and Ice Tea!

Save the NEW Date! With the drastic changes in the forecast over last weekend, we happily changed our Neighbourhood Summer Kick off Drive-Thru BBQ to the following week when temperatures will be more ‘seasonally’. So please join us on TUESDAY, JULY 6, 2021 from 4:30-6PM with 100% proceeds going to the Kamloops Food Bank and Kamloops Women’s Shelter! The BBQ will be held in our Main Parking Lot! Grab your friends and family & ‘drive by’ for a hot dog, chips, and soft drink by donation. The updated poster is attached for further information and details.


VOTING IS NOW OPEN! Kamloops Seniors Village has humbly been acknowledged as the Best Seniors Home in Kamloops for the past 3 Years! This is a testament to our entire KSV Staff that take such good care of your loved ones, as they become part of our KSV Family! Let’s Make it 4 Years in a Row! Here is the Link to vote for all Categories – “Seniors Home” is under the Services. We appreciate your continued support.


We are continuing to provide scheduled virtual visits for residents & tenants. Please reach out to our recreation team by e-mail at ksv-rec@retirementconcepts.com or call 250.571.1806 to set up a time via Skype or FaceTime. We will be happy to confirm a date and time to connect you with your loved-one.


 We sincerely appreciate everyone for their patience as we navigate through this heat wave and getting our HVAC system working to its optimal usage. We are thankful for the recent drop in temperatures that should enable our systems to now run at a prime capacity.

With the current hot temperatures, we are ensuring staff, tenants and residents keep all suite windows closed & curtains drawn enabling the air conditioning to work most efficiently. We also have put out reminders to stay hydrated, limit outside exposures during the hottest parts of the day, and wear a hat, sunglasses and light clothing if going outside. We wish everyone a safe week ahead!

For families that might plan to take residents/ tenants out for Canada Day outings over the weekend, we encourage limited sun exposure outdoors, especially between 10:00 AM and 4:00PM. If outings cannot be postponed, please encourage & ensure your loved one is donning of light- colored, loose clothing, and a hat outdoors.

Please pay close attention to how those around you feel. Watch for symptoms of heat illness, which include: • dizziness or fainting; • nausea or vomiting; • headache; • rapid breathing and heartbeat; • extreme thirst (dry mouth or sticky saliva); and • decreased urination. If you or your loved one experiences any of these symptoms during hot weather, immediately move to a cool place and drink liquids. Water is best!


 In light of the recent fire activity around Kamloops, we wanted to remind you all of our evacuation protocol in the event we have to evacuate due to a nearby interface fire. This evacuation is known as a “Code Green.” Luckily we ran through our Code Green drill recently back in May 2021 with our Independent-Assisted Living tenants and our staff in Complex Care, so the information is fresh in our minds.

We are required to evacuate the building when we are notified of an “Evacuation Alert”, due to the number of people that live at KSV this will hopefully give us more time to evacuate residents to safety. We do not stay and wait for the “`Evacuation Order” which would greatly reduce the amount of time we have to leave the building.

Our tenants have a checklist on the back of their door of the items to bring with them – an overnight bag with a few days worth of clothing, personal care items, important documents/ID, valuables, medications, incontinence products, and if applicable, their pet in a pet carrier. Our Complex Care staff will pack the needed items for all residents in Full Care as we prepare to evacuate.

We will all muster by floor/neighbourhood and use our local arranged resources for transportation to our designated evacuation centre (wherever that may be based on the current fire situation). Emergency food, water, and care supplies will accompany each bus. For families that can accommodate their loved one are encouraged to pick them up and go to your residence in the interim, we will just need to track everyone’s destination. We of course would provide communication to all families of the evacuation and provide necessary daily updates.

Our thoughts and prayers are with the town of Lytton and all residents & families currently impacted by the surrounding BC Interior wildfires. We wish for everyone’s safety during this now too close to home fire season.


 We are happy to report, we have successfully filled the role of the Therapeutic Recreation Manager (TRM) and are happy to be welcoming Kiara to our KSV Family.  Kiara comes to us from Ridgeview Lodge where she was also working as the Recreation Manager and so she is bringing her wealth of knowledge to share.  Pleases join me in making Kiara feel welcomed.  She starts her new position on July 26th.

As noted a few weeks ago, we are sad to reveal that our incredible General Manager, Lisa Robitaille, will be leaving KSV, but on a positive note, we just learned that Lisa will be extending her stay! She has happily agreed to continuing part time (3 days per week) to support our KSV team as we actively recruit a new General Manager to ensure as smooth of a transition as possible.


Effective Monday, July 5, 2021, there are some changes to our visitation parameters:


Here is a summary of the “In Building” social visitation guidelines as of April 1, 2021:

We ask families and residents to keep in mind the following requirements:





With the warming weather, Window Visits are a great alternative for larger family visits. Window Visits are continuing with the same following guidelines:

  1. Please plan visits with a limit of up to 6 people (Window Visits only)
  2. No open windows, please use telephones
  3. For all residents in Complex Care, window visits can still be safely scheduled and supported through the care staff.
  4. Contact your loved one’s nurse to facilitate the window visit.

“In Building” Social Visitation Scheduling Reminders:

You, as family members play a key role in the continuing success of this Visitation Plan.  As we all work together to closely follow Health Authority protocols,

Complex Care Family Council

Kamloops Seniors Village’s Family Council is made available to Family Members of Complex Care residents. We invite new resident’s families to join the council, participate in the meeting, and provide a voice for your loved one! Meetings are held on the 4th Monday of every month via ZOOM during COVID, excluding December July and August. The Zoom link and minutes are sent out the week prior. The meetings are self-directed by the families with KSV Leadership present for support. Our next meeting is in September as we hold no meetings in the summer.

Deliveries and Drop-offs:

All deliveries will continue to be received at the front desk and will be sanitized, bagged and we will call the tenants &/or resident care staff to come and pick up their items right away.  Please ensure you label all items with a name and room number to ensure all packages are received as quickly as possible.

For floral deliveries, please ensure there are no LILIES in the arrangement for allergy precautions.

Reminders for your loved one to Stay Safe:

Please help us by reminding each resident daily of the following four items:

  1. Practice social/physical distancing (6 feet apart) when required
  2. Perform proper Hand Hygiene (Wash hands frequently for 20 seconds with the alcohol-based sanitizer or soap and hot water) 20 seconds or greater is so important.
  3. Avoid touching eyes, nose and mouth
  4. If exhibiting any symptoms (fever, cough and difficulty breathing) please alert staff immediately.

 We ask that families share this information with all parties you believe will be in contact with your loved one. We have all worked so hard together over the last year to keep COVID out of our building. Please remain diligent in your current practice to help keep our home a safe place.

Thank you all for your support.  If you have any questions, please do not hesitate to reach out.


As a caregiver, you are not alone and you what you do is incredible. As the Pandemic continues on, remember to take care of yourselves and get that much needed self-care and support.

Family CareGivers of BC and Provincial Agencies such as the Alzheimer’s Society have great resources and workshops to handle your loved ones diagnosis & offer support. Family CareGivers of BC also has a Caregiver Support Line for emotional support at 1-877-520-3267, Monday to Friday, 8:30 am – 7:00 pm.