Hello Everyone!

Welcome to our latest updates at Kamloops Seniors Village! The snow piles are looking a lot smaller these days with the recent burst of warmer weather. Maybe Wiarton Willie was right, maybe we are in for an Early Spring after all!

With the continuing increase in Covid 19 numbers, both locally and in other health authorities, restrictions will remain in effect for our tenants, residents and families.  We will be continuing to follow the direction of our provincial Health Officer, Dr. Bonnie Henry, and our general NO VISITOR policy remains in place.

Please check out our most recent updates/changes:

• All visitors, staff, tenants and residents will be required to wear a medical grade mask while in Kamloops Seniors Village. The mask MUST be worn at all times and for the duration of your visit to the building, as well as the entirety of the 30 minute visits.
• The Provincial Health Officer directive further states persons living in other Health Authorities and provinces are required to remain in their home area, and not to travel in or out of their Health Authority. This has resulted in visits from out-of-town areas such as Vancouver Island, Northern BC, the Lower Mainland and Alberta being cancelled until at least March 2, 2021.
• The February 2021 & March 2021 Visit Schedules are underway. Visits can still be scheduled every 7-10 days depending on availability. Email is the preferred method for these reservations. Please submit designated visitor requests to Carollyn Anderson at canderson@retirementconcepts.com. This person will be changed ONLY in cases of extreme emergency, or in the event that the family member lives in one of the restricted areas.
• The monthly schedule opens on the 15^th of each month for the following month. Email Carollyn with requested date(s) for visitation which are filled on a ‘first come, first served’ basis and allow 72 hours for reply. A waitlist will be set up for cancellations.
• Should you need to cancel your visit, please let us know, as we have a waitlist for most dates
• We ask that our resident/tenant families give your very best effort in reducing community outings 14 days prior to your scheduled visit and be mindful & aware of your immediate bubble to keep your loved ones safe
• AND PLEASE NOTE: Should the community have any type of outbreak per the Health Authority, visits will cease immediately

You, as family members play a key role in the continuing success of this Visitation Plan.  As we all work together to closely follow Health Authority protocols, should any family member not adhere to the safety parameters that we have in place, they will be asked to leave.

Window Visits are continuing with the same following guidelines:

1. Please plan visits with a limit of up to 6 people (Window Visits only)
2. No open windows, please use telephones
3. For all residents in Complex Care, window visits can still be safely scheduled and supported through the care staff.

COVID Vaccinations Update

We are still waiting on the timeline for our Independent Living tenants’ vaccine clinic as Interior Health deems them as part of the general public. We will share further information as we receive it from the Health Authority.

Recreation Program

February has been a busy month for the Recreation team here at KSV!
This week, we are wrapping up the month celebrating Lunar New Year with some “Travel to China” programs, treat trolleys and more! Yesterday, February 24^th, we recognized Pink Shirt Day, for anti-bullying day. In lieu of our normal “Pink Shirt Day” group photo, we took individual photos of our staff, tenants and residents in their pink attire to create a KSV photo collage!

We are continuing to provide scheduled virtual visits for residents & tenants. Please reach out to Erica Buckingham, Recreation Manager by e-mail at ebuckingham@retirementconcepts.com or call 250.571.2958 to set up a time via Skype or FaceTime. We will be happy to confirm a date and time to connect you with your loved-one.

Complex Care Family Council

Kamloops Seniors Village’s Family Council is made available to Family Members of Complex Care residents. We invite new resident’s families to join the council, participate in the meeting, and provide a voice for your loved one! Meetings are held on the 4th Monday of every month via ZOOM during COVID, excluding December July and August. The Zoom link and minutes are sent out the week prior. The meetings are self-directed by the families with KSV Leadership present for support. Please reach out to Erica, Recreation Manager, for further questions.

Deliveries and Drop-offs:

All deliveries will continue to be received at the front desk and will be sanitized, bagged and we will call the tenants to come and pick up their items right away.  Please ensure you label all items with name and room number to ensure all packages are received as quickly as possible.

With Easter coming up, for floral deliveries, please ensure there are no LILIES in the arrangement for allergy precautions.

Reminders for your loved one to Stay Safe:

Please help us by reminding each resident daily of the following four items:

1. Practice social/physical distancing (6 feet apart)
2. Perform proper Hand Hygiene (Wash hands frequently for 20 seconds with the alcohol-based sanitizer or soap and hot water) 20 seconds or greater is so important.
3. Avoid touching eyes, nose and mouth
4. If exhibiting any symptoms (fever, cough and difficulty breathing) please alert staff immediately.

 Finance Updates

 For Tenants and Residents that have lived at KSV through the 2020 Tax Year, your 2020 KSV Tax Receipts will be ready by the end of February. Our Finance Coordinator is busily preparing them and will send them out to the tenants/Financial Representatives at the beginning of March 2021. For any finance questions or concerns, & assistance with the BC Recovery Benefit, please connect with our Finance Admin Coordinator, Kristine O’Connor at 250-571-1802 or koconnor@retirementconcepts.com.

We want to thank everyone for their continued cooperation and patience during these ever-changing circumstances.