Hello Everyone!

Welcome to our latest updates at Kamloops Seniors Village! First, we would like to “Welcome Back” our extended KSV Family. With the recent visitation changes, it has been great to see familiar faces back in our community once again! Secondly, we appreciate your patience as we all navigate through these new parameters together. And lastly, who ordered those snow flurries last night? Kamloops and the neighbouring hillsides woke up to a little dusting of snow this Thursday morning. I guess Winter isn’t done with us yet! 🙂 

With current Covid 19 numbers & risk of new variants, restrictions will remain in effect for our tenants, residents and families.  We will be continuing to follow the direction of our provincial Health Officer, Dr. Bonnie Henry, and our general NO VISITOR policy remains in place.

However, Dr. Bonnie Henry’s recent announcement, has new social visitation guidelines in effect as of April 1, 2021. The team at Kamloops Seniors Village (KSV) have aligned with new parameters set out by the Provincial Health Officer and the Interior Health Authority (IHA):

We ask families and residents to keep in mind the following requirements:

Protecting our communities and their loved ones is our top priority at Kamloops Seniors Village.  The benefits of this social interaction are said to currently outweigh the risks of COVID-19 and we are thrilled to be able to see families together again. Please understand there are still risks associated with this and our guidelines and protocols are in place to do all we can to keep our community safe. We ask families and friends to practice safety and caution in order to keep all of our residents and team members safe and healthy during this time.

Lastly, we encourage everyone to keep within the provincial guidelines in your daily lives. As restrictions ease, your loved ones safety is also in your hands. Performing hand hygiene, proper PPE, self-monitoring for symptoms and enhanced sanitization in your day to day is now more important than ever.

Social Visitation Scheduling Reminders:

You, as family members play a key role in the continuing success of this Visitation Plan.  As we all work together to closely follow Health Authority protocols, should any family member not adhere to the safety parameters that we have in place, they will be asked to leave.

With the warming weather, Window Visits are a great alternative for larger family visits. Window Visits are continuing with the same following guidelines:

  1. Please plan visits with a limit of up to 6 people (Window Visits only)
  2. No open windows, please use telephones
  3. For all residents in Complex Care, window visits can still be safely scheduled and supported through the care staff. Contact your loved one’s nurse to facilitate the window visit.

Recreation Program

Scenic Drives are Back! With the warming weather, our recreation team have commenced weekly Scenic Drives for both Independent-Assisted Living & Complex Care cohorts! The smiles & joy on our tenants and residents faces is wonderful to see!

We are continuing to provide scheduled virtual visits for residents & tenants. Please reach out to Erica Buckingham, Recreation Manager by e-mail at ebuckingham@retirementconcepts.com or call 250.571.2958 to set up a time via Skype or FaceTime. We will be happy to confirm a date and time to connect you with your loved-one.

Deliveries and Drop-offs:

All deliveries will continue to be received at the front desk and will be sanitized, bagged and we will call the tenants &/or resident care staff to come and pick up their items right away.  Please ensure you label all items with a name and room number to ensure all packages are received as quickly as possible.

For floral deliveries, please ensure there are no LILIES in the arrangement for allergy precautions.

Reminders for your loved one to Stay Safe:

Please help us by reminding each resident daily of the following four items:

  1. Practice social/physical distancing (6 feet apart) when required
  2. Perform proper Hand Hygiene (Wash hands frequently for 20 seconds with the alcohol-based sanitizer or soap and hot water) 20 seconds or greater is so important.
  3. Avoid touching eyes, nose and mouth
  4. If exhibiting any symptoms (fever, cough and difficulty breathing) please alert staff immediately.

 We ask that families share this information with all parties you believe will be in contact with your loved one. We have all worked so hard together over the last year to keep COVID out of our building. Please remain diligent in your current practice to help keep our home a safe place.

Thank you all for your support and patience as we roll out this new visitation process.  If you have any questions, please do not hesitate to reach out.