To all Family Members:
We are pleased that Dufferin remains COVID free – but please note that we continue to follow MHO mandate of no visitors to our building. We wish to extend our appreciation to the families for their patience, kindness and support during our lockdown.
Please note we are changing our twice a week Covid 19 Updates to ONCE A WEEK effective June 23rd, 2020.
Drop off: Treats and snacks for your loved ones will be accepted. Please keep in mind, we will only accept pre-packaged dry goods which can be sanitized. WE WILL NOT ACCEPT ITEMS LIKE HOT FOODS, HOME COOKED GOODS, FLOWERS, OR CAKES. All food items must be compliant with the direction of our Dietician and food texture requirements. If you have any questions about what can be dropped off, please reach out to our Community Relations Manager at mtoth@retirementconcepts.com or 604-351-2200.
Facetime and Window visits continue. Please note it is BY APPOINTMENT ONLY. Please reach out to mvickers@retirementconcepts.com or call 604-552-1166 ext. 308 to schedule a FACETIME or WINDOW visit with your loved one. Recreation is doing their best to respond as quickly as possible. If you have left a voicemail or email they will return it as soon as they can. We cannot accommodate drop by window visits. You must have an appointment.
Status Update
Close monitoring of all residents and staff continues. All staff are screened as they enter the building. All staff continue to wear masks and goggles while they are on resident units.
Communication
If you have questions related to a specific resident, please address those matters to: info@retirementconcepts.com. As you might expect, staff are extremely busy but we will respond as quickly as possible.
Lockdown at Dufferin Care Centre
The community remains on mandatory lockdown as per the Order of the Medical Health Officer.
Supplies
We are receiving an adequate amount of PPE supplies both from Corporate and Fraser Health Authority.