Update on COVID-19 – Friday, MARCH 27, 2020


To all Family Members:

Staff at the Dufferin Care Centre continue to step up and offer the best care possible, during difficult
circumstances for all residents. We thank families for their understanding and support of our team at

Status Update
The families of the eight residents who were in contact with a COVID+ staff member continue to be
communicated with on a regular basis about the status of their loved ones . No new swabs were sent in
the past 24 hours. All residents are being monitored closely on days, evenings and nights shifts.

We continue to communicate with all families via e-mail. We continue to call family members of the
eight directly impacted residents, by phone – on Monday’s, Wednesday’s, and Friday’s. If there are any
changes between these calls, families will be updated immediately.
We continue to post daily updates on the Retirement Concepts Website and Facebook Page.

Lockdown at Dufferin Care Centre
The community remains on mandatory lockdown as per the Order of the Medical Health Officer.
We are following the Order by Provincial Health Officer Dr. Bonnie Henry to stop the sharing of staff
between facilities.

Today we are again staffed adequately, and everyone is working as a team to ensure the best care
possible during this time.

We have adequate supplies today, but continue to be in need of non-touch thermometers. We are
grateful to have received a donation of masks and gloves from the Chinese Society of Coquitlam on
March 26, 2020.

Our staff continue to show tremendous dedication and commitment in caring for our residents.