Friday July 3, Comox Valley and Casa Loma Seniors Village – Weekly Update

As the Province begins the process of starting to relax some of the COVID-19 restrictions, we want to express our thanks for the patience and understanding that you have shown during a very difficult period.

We received some exciting news on June 30th 2020, BC Health Minister Adrian Dix and BC Medical Health Officer, Dr. Bonnie Henry announced changes to Assisted Living and Long Term Care Guidelines related to COVID -19.

Over the next 7 to 10 days, they have asked Care Providers to prepare written safety plans to facilitate one designated family member or friend visitor to single designated areas at Care Providing Sites. As a result, we will be working to address their requirements as quickly as possible.

We know that residents and families are eagerly awaiting this opportunity as are we, and as soon as our safely plan is in place to receive visitors, we will share that information with you directly by email.

Here is a link to the June 30, 2020 BC Government announcement:


Updated Essential Visitor Policy

We know many of you are anxious for updates on when Social Visitation will be available. Our Leadership Team is working quickly to make sure you can see your loved ones as soon as possible. We are all very dedicated to ensuring the safety of our residents and the staff who support them and are working closely with VIHA to have our health and safety plan approved. Once approved we will communicate the process to all of you through email and post all the details on the website. In the meantime, if you have any questions or concerns, feel free to reach out to Kelley at 250-331-4117 or Miranda at 250-331-4365.


Guest Suites in Casa Loma

We have been receiving some phone inquiries about our Guest Suites in Casa Loma. Unfortunately, we are not able to offer our guest suites for rent, due to the present visitor restrictions, mandated by the Health Authority. Any new admission to our communities are still required to self-isolate for 14 days.

We are pleased to continue to report that no staff or residents are presenting COVID-19 signs or symptoms at Casa Loma Seniors Village and Comox Seniors Village. Thank you for your continued adherence to our no visitor policy. All the updates are posted to our website for easy reference. Should the status of this community change in any respect, please know that we will immediately contact families.

Thank you for all your support and cooperation during this challenging time. It is so important for the residents, staff and for family and friends.


The Team at Comox Valley Seniors Village and Casa Loma