Updated Visiting Policy

*New*Indoor Social Visits

If there is no active COVID-19 outbreak at the facility, a resident may visit with one designated family member or friend*.

*Facility staff/operator can approve a change to the designated visitor under extenuating circumstances; for example, if the visitor moves away or becomes ill and is unable to visit.

The visitor must:

 

Please email msorensen@retirementconcepts.com to set up an indoor social visit, as the designated visitor. We will do our best to accommodate a weekly indoor visit. Visits will start as of Monday October 5th.

 

Essential Visits

The essential visitor policy remains in effect at Long Term Care and Assisted Living facilities. Essential visits are:

Unlike social visits, a client can have more than one essential visitor but only one visitor is allowed at a time*.

*More than one visitor during a visit may be allowed for palliative and end-of-life care.

As per the provincial guidance, all visitors are required to:

 

Reminders for your loved one to Stay Safe

Again, the following four points are so critical to discuss with your loved ones. Please help us by reminding each resident daily of the following four items:

  1. Practice social distancing (6 feet apart)
  2. Perform proper Hand Hygiene (Wash hands frequently for 20 seconds with the alcohol-based sanitizer or soap and hot water) 20 second or greater is so important.
  3. Avoid touching eyes, nose and mouth
  4. If exhibiting any symptoms (fever, cough and difficulty breathing) please alert staff immediately.

There continues to be no signs or symptoms of COVID-19 in any of our residents/tenants or staff at Casa Loma and Comox Valley Seniors Village and for that we are very grateful. Should the status of our community change in any respect, please know that we will immediately contact families.

A big thank you to everyone for working so hard to keep Casa Loma and Comox Valley Seniors Village safe and healthy, as well as for the kindness, understanding and support there has been.

Sincerely,

The Team at Comox Valley Seniors Village and Casa Loma