Hi Everyone:

We hope that everyone is staying safe and healthy!

We want to thank all family members and friends for doing their part to reduce the spread of Covid-19. We know that this continues to be an anxious period for residents, families and loved-ones – but we ask that everyone be respectful of public health measures, for resident and staff safety. Should the status of this facility change in any respect, please know that we will share this information.

Protocols

We are following the direction of our public health officials and have infection prevention and control precautions in place. Staff continue to monitor residents closely and are ensuring the following protocols are being implemented:

• restricting all visitors from the premises
• ensuring no staff member is working in multiple healthcare facilities
• staff are screened for symptoms and have temperature checked upon entrance to the building
• social distancing is occurring among residents, including during mealtimes
• Appropriate application and removal of personal protective equipment (PPE), and the use of individual slings (cloth component of a personal lift).
• ensuring ongoing, environmental cleaning and increased frequency of high touch surfaces
• Staff and residents are committed to regular/proper hand hygiene by washing their hands with soap and water and/or applying hand sanitizer.

Recreation Program

 We have been working hard to facilitate virtual connections. Please contact Kassandra, the Recreation Manager, kkeszthelyi@retirementconcepts.com if you would like to schedule a video chat or telephone call with your loved one. Please contact Cheryl, the Director of Care, cmoore@retirementconcepts.com  if you would like a general update on the health status of your loved one.

 Dropping items off: We would ask that families please follow these guidelines to ensure deliveries in a timely manner.

1. Please use plastic bags, no reusable bags
2. Make sure to label all bags with resident name and room number
3. Try to limit drop offs to essential items.
4. Consider using Canada Post where precautions have been put in place

 Reminders for your loved one to Stay Safe:

Please remember these important public health measures:

1. Practice social distancing (6 feet apart)
2. Perform proper Hand Hygiene (Wash hands frequently for 20 seconds with the alcohol-based sanitizer or soap and hot water) 20 second or greater is so important.
3. Avoid touching eyes, nose and mouth
4. If exhibiting any symptoms (fever, cough and difficulty breathing) please stay at home or seek medical attention

 Thank You

The Beacon Hill Villa Team