To all Family Members:

As we reach Day 52 of our outbreak, we know this extended period of isolation from your loved one is difficult, but we thank you for your ongoing patience and understanding.

Status Update

There are currently NO COVID-affected residents at Dufferin Care Centre, however we continue to monitor all residents closely for any symptoms.

At this time, we have only one affected staff member remaining in self-isolation a home. All other previously affected staff have been cleared to return to work.

Screening of staff prior to their shifts will continue as a regular practice going forward.

Communication

Communication with all families continues via e-mail. Phone calls to family members will occur only if any residents are placed on precautions. Please refer to our daily updates on the Retirement Concepts Website.

If you have questions related to a specific resident, please address those matters to: info@retirementconcepts.com. As you might expect, staff are extremely busy, but we will respond as quickly as possible.

Lockdown at Dufferin Care Centre

 The community remains on mandatory lockdown as per the Order of the Medical Health Officer.

We are following Dr. Bonnie Henry’s order to stop sharing staff between facilities.

Staffing

We continue to be short in our Recreation department.

Today is the final day of our contract with the catering service and we will be re-opening our kitchen tomorrow morning.

Supplies

We are receiving an adequate amount of PPE supplies both from Corporate and Fraser Health Authority.

Teamwork

Our dedicated staff continue working hard to ensure the best care possible for your loved ones.