To all Family Members:

It may feel like an eternity but today is day 43 of the COVID-19 outbreak at Dufferin Care Centre and we look forward a time when we can be declared “all clear” by FHA.

Mother’s Day is rapidly approaching, and we wish to remind families that flower bouquets are only accepted in a vase so that we are able to sanitize before delivering to the resident. Unfortunately, we cannot accept plants due to our inability to completely sanitize.

Status Update

Today, there is no change in the number of residents affected, and all eight remain in isolation on the first floor.

The number of affected staff remains at five, all of whom are home in self-isolation.


Communication with all families continues via e-mail. Daily phone calls to family members of the impacted residents continue. Please refer to our daily updates on the Retirement Concepts Website.

If you have questions related to a specific resident, please address those matters to: info@retirementconcepts.com. As you might expect, staff are extremely busy, but we will respond as quickly as possible.

Lockdown at Dufferin Care Centre

The community remains on mandatory lockdown as per the Order of the Medical Health Officer.

We are following Dr. Bonnie Henry’s order to stop sharing staff between facilities.


Today we are fully staffed in the Laundry, CARE and Housekeeping departments but remain short staff in Dietary and Recreation departments. We continue to receive our prepared food from Lazy Gourmet catering company but look forward to re-opening our kitchen soon.


We continue to monitor our supplies closely. We have received emergency supplies through our Corporate Procurement as well as Fraser Health.


We like to refer to our staff at Dufferin as our “work family”. They have proven to be “STARS” and “HEROS” by demonstrating their true commitment and dedication to our residents and to each other!!