Hello families and friends of Rosemary Heights Seniors Village

No major changes since last week, still happy to report there continues to be no signs or symptoms of COVID-19 in any of our residents or staff at Rosemary Heights Seniors Village, and for that we are very grateful. Should the status of Rosemary Heights Seniors Village change in any respect, please know that we will immediately contact families.

COVID Vaccinations Update

We have been informed from Fraser Health Authority, that the 2nd does of the vaccine for COVID-19 is being scheduled for around 35 days following the first does and that the date for 2nd dose vaccines is yet to be determined.  We will keep you informed when we learn of when Fraser health will proceed.


We will provide families with a weekly email update (RHSV we send/post every Thursday) that will also be posted under COVID updates on our Retirement Concepts website: https://www.retirementconcepts.com/category/rosemary-heights-seniors-village

Please you are welcome to and encouraged to share this update letter with your other family members.

Visitor Policy Reminder


As mentioned in the last week’s update, February is Therapeutic Recreation Month! This month we recognize the importance and diversity of TR and will be celebrating the amazing team we have here at RHSV. This week we are spotlighting 2 of our outstanding team members; Sushanthy (‘Sue”) and Nikki.

Sue has been with RHSV since 2016 and loves everything about being a TR aide.  She loves being able to make a difference in our seniors lives every day, loves to bring joy, smiles & laughter to them, loves that she is a solution seeker, and that her role takes many different forms.  Most importantly for Sue is that she loves being able to add value to their lives by giving them purpose & meaning.  She LOVE’s everything about TR.  Sue hopes to be able to teleport one day, so she can eat her way around the world and explore!

Nikki has been with Rosemary Heights since 2012, and she enjoys spending time with our seniors in long term care & Assisted Living, her passion for TR was stemmed from her love to be able to make a difference in our senior’s lives, she loves to bring smiles & joy to them and ensures everyone has a laugh daily.  It is very easy to find Nikki, as its usually her laugh we hear first!

This week, every day we have had a fun themed day and will be throughout February. This week we wore RED on Monday, watched Groundhog Day, Wednesday was feed a bird day, Thursday we look forward to Crazy Socks Day, and to finish up the week, who doesn’t like Friday Float day, just to name a few!  We are so very lucky to have such an amazing group of ladies to bring the fun to our world inside RHSV. THANK YOU!!

We will continue to offer scheduled video calls for those families who live out of town or are unable to come in for any reason. Please connect with Jaylene Smillie in our recreation department by emailing jsmillie@retirementconcepts.com or by calling 778-545-5000 ext. 1007


What’s cooking?  Looking forward to a few of the month’s home-made dinners, that include:

Chinese New Year Dinner on February 12th. The Food Service team is preparing Kung Pao Chicken (Stir fry chicken with Szechuan Sauce), or classic Sweet and Sour Pork, Chow Mein/Steam rice, Oriental Mixed Vegetables, Spring Rolls, Mango Pudding and no meal is complete without a famous Fortune Cookie.

The team is also preparing for Valentine Day dinner on February 14th, herbed baked salmon with lemon dill sauce or Chicken Florentine with sun dried tomato sauce with Dutch potatoes/rice pulao, roasted vegetable medley and dessert will be Red Velvet Cake.


Aside from the single visitor policy, we are following the direction of our public health officials and have full infection prevention and control precautions in place. Staff continue to monitor residents closely and are ensuring the following protocols are being adhered to:

We will continue to act upon their latest advice, and will adapt our operations as necessary and recommended. 


**Delivery hours are between 9am- 3pm, Mon-Sat and closed Sundays**

All deliveries will be received at the lobby entrance vestibule. This includes medication deliveries from pharmacies, other gifts and mail. All items will be sanitized and delivered directly to the residents’ suite.

  1. Please use plastic bags, not reusable bags;
  2. Please label all bags with the resident’s name and suite number;
  3. In consideration of staff-to-resident priorities as well as infection control, please try to limit drop offs to essential items; and.
  4. If possible, please sanitize the items before dropping off. We will re-sanitize as well to be safe.

Please do not drop off items after hours, we do not have staff to be able to accept it and may be left outside until the designated time listed, if you do, you will be taking your chances & we will not be responsible for anything that is left after hours.


Lastly, today we say Happy Retirement to our wonderful Community Relations Manager, Carolyn Dickey.   Carolyn has decided it’s time to hang up her sales hat for retirement after 4 wonderful years with RHSV.  Carolyn has been such a great asset to us & to our families & residents and we will miss her friendly, big smiles, her great eye for floral arrangements, her caring nature but most importantly her presence.  Wishing you all the best Carolyn!

A big thank you to everyone for working so hard to keep Rosemary Heights safe and healthy, as well as for the kindness, understanding and support that has been shown.

Thank you to this amazing team at RHSV – they have done an amazing job under extreme conditions and I can honestly say that your loved ones are in very good hands with the team here. Their dedication and commitment during these times is absolutely inspiring.

Take care, and let’s take care of each other.

Stay Safe, stay calm, & stay kind.

– Your team at Rosemary Heights Seniors Village (RHSV)