Monterey Seniors Village – July 2, 2020

West Coast Seniors Housing Management has been informed that a case of COVID-19 has been confirmed involving a staff member at Monterey Seniors Village. That staff member is home and in self-isolation. He showed no symptoms, but tested positive on a swab test.

Out of an abundance of caution, we have isolated residents of the lower floor to their respective rooms, where their meals are also being provided. The dining room remains open for the residents of other floors.

We will continue monitoring residents closely and should anyone be symptomatic, they will be swabbed, placed in isolation as a precaution until lab results are known, and their families will be informed.

We recognize that this news will create concern and anxiety.  Pease know that the care and safety of residents is our number one priority and we are treating the situation very seriously.

Protocols

We are  adhering to a number of strict protocols, including the following:

• No staff member works in multiple facilities
• Staff work strictly within an assigned unit, and not multiple units
• Staff remove outside clothing and footwear before entering the premises
• Staff are temperature screened upon entrance to the building, and midway through their shift
• Social distancing occurs among residents in each facility
• There is appropriate application and removal of personal protective equipment (PPE), and use of individual slings (cloth component of a personal lift)
• Ongoing environmental cleaning and increased frequency of high touch surfaces in order to break the chain of infection
• Staff and residents are committed to regular/proper hand hygiene to break the chain of infection, by washing their hands with soap and water and applying hand sanitizer
• Visitations will be cancelled for all residents of the lower floor, but will take place outside for residents of all other floors
• Virtual visits so helpful to residents and families will continue
• We will continue to act upon the latest advice of public health officials and adapt our operations as necessary and recommended, to reduce the risk of infection and transmission as much as possible

Communication

We will be communicating with all families via email on a daily basis along with Facebook posts.

Should the condition of any resident change, their family will be notified immediately.

Teamwork

We wish to thank staff, residents and families for their cooperation and understanding.