June 6-2021 Family Message Update

Very happy to say that our COVID-19 2^nd Vaccine for our Independent Living building is complete as of 3 pm on Friday! Thank you to the VIHA public health system and all of the residents and staff who jumped in to make sure the clinic went off without a hitch! Thanks to Chef Connie and her team for the juice and cookies – AND ICE CREAM!!! Feeling very blessed that we can now say our whole building has been vaccinated for those who chose to! We have some exciting things coming up and we are hopeful that with Dr. Bonnie Henry’s phases we will be able to announce some additional exciting things!

Please welcome our new Recreation lead – Yanni to the team!!! As luck would have it – his birthday was this week so if you have the pleasure of seeing him around introduce yourself and welcome him to the family!!

A Message from Sharon/Sales Manager

Also to note, I have completed my Regional contract as of June 5^th so I am back to only being the Sales Manager at the Wellesley. Thank you to the team and all the residents for all your support over the past year. I feel very blessed to have had this opportunity to learn more about this company and all our other communities across Canada. They say when opportunity knocks you should take it!

Thank you to Beth and all the Ambassadors who have welcomed our new residents so far. Stay tuned as we have more coming. I am doing ‘limited’ tours and sticking to specific times so as not to interrupt all of your schedules. As a side note as well, most that are coming to tour have been vaccinated as they have shared that with me. If you see me around the building please say hi!

BOOKING VISITS:

A gentle reminder please and thank you. ALL visits must be scheduled through our dedicated email. Please do not email on the same day for a visit. The email is being monitored daily in the morning and in the evening. Please do not call the front desk to arrange a visit. We are doing our very best to accommodate everyone’s requests, but please know we do this to keep everyone safe. Please do not email on the same day or at the last minute unless it cannot be helped. If you have not gotten a response to your request, please text or email Sharon directly at 250-514-5114 or sunsworth@retirementconcepts.com

BC RE-START PLAN

Step 1: Starting May 25th, 2021 – CURRENT STEP

60% of adult population with Dose 1
COVID-19 cases stable, hospitalizations stable

• Maximum of 10 people for seated indoor organized gatherings with safety protocols
• Maximum of 50 people for seated outdoor organized gatherings with safety protocols
• Indoor and outdoor dining for up to six people with safety protocols
• Resume low-intensity fitness with safety protocols
• Start gradual return to workplaces

Step 2: Earliest start date June 15th, 2021

65% of adult population with Dose 1
Cases declining, COVID-19 hospitalizations declining

• Maximum of 50 people for outdoor social gatherings
• Maximum of 50 people for seated indoor organized gatherings (banquet halls, movie theatres, live theatre) with safety protocols
• Consultation process to prepare for larger indoor and outdoor gatherings with safety protocols
• No B.C. travel restrictions – check local travel advisories
• Resume high-intensity fitness with safety protocols

Step 3: Earliest start date July 1st, 2021

70% of adult population with Dose 1
Cases low, COVID-19 hospitalizations declining 

• Provincial state of emergency and public health emergency lifted
• Returning to usual for indoor and outdoor personal gatherings
• Increased capacity for indoor and outdoor organized gatherings, with safety plans
• Nightclubs and casinos reopen with capacity limits and safety plans
• New public health and workplace guidance around personal protective equipment, physical distancing and business protocols

Step 4: Earliest start date September 7th, 2021

More than 70% of adult population with Dose 1
Cases low and stable (contained clusters), COVID-19 hospitalizations low

• Returning to normal social contact
• Increased capacity at larger organized gatherings
• Businesses operating with new safety plan

VISITATION GUIDELINES – BOOKING APPOINTMENTS:

New visitation guidelines:

• Visits must be scheduled in advance. No drop in visitation will be accommodated at this time.

• When you arrive for your visit, you will be screened at the front door, perform hand hygiene and be given a medical grade mask that you must wear for the duration of your visit. You can then make your way to your loved one’s room.
• Visitors must go directly to the resident’s room. Visitors can escort residents outside for walks or outings, but you cannot visit in common lounges or shared spaces.***This includes the public  washrooms – these are not available for your visitors at this time – use of common spaces are off limits to family members at this time***
• Visitors can only visit with one resident (or couple) at a time.
• Visits are limited to two adults and one child at a time, but there are no limitations on the number of visitors each resident can have on any given day.
• Every effort will be made to accommodate any visitation request, but we may have to limit visitation based on building capacity and operational needs.
• Masks are mandatory for visitors at all times while in the facility and on facility grounds outdoors. We encourage you to perform hand hygiene often during the course of your visit and we ask that you use the restroom facilities in your loved one’s suite whenever possible.
• Residents will be able to enjoy outings with family members and overnight stays, without being required to isolate for 14 days. Visitors and residents will be encouraged to abide by all public health guidelines when on an outing and resident will be provided a mask upon leaving.
• Noncompliance with safety protocols (hand hygiene and mask wearing) could result in a suspension of visitation.

Please book your visits through the dedicated email below.

Please also book ahead of time. Please do not just show up without an appointment.

wel-familyvisits@retirementconcepts.com

MONTHLY Hearing Aide Pickups:

Please drop your hearing aids off at the front desk with Sheryl by Thursday morning a.m. so NEXGEN can pick them up and return same day. Any questions – please see Sabrina

Reminders for your loved-one to Stay Safe: Again, the following four points are so critical to discuss with your loved ones. Please help us by reminding each resident daily of the following four items:

1. Practice social distancing (6 feet apart)
2. Perform proper Hand Hygiene (Wash hands frequently for 20 seconds with the alcohol-based sanitizer or soap and hot water) 20 second or greater is so important.
3. Avoid touching eyes, nose and mouth
4. If exhibiting any symptoms (fever, cough and difficulty breathing) please alert staff immediately.

Protocols 

Aside from the single site, we are following the direction of our public health officials and have full infection prevention and control precautions in place. Staff continue to monitor residents closely and are ensuring the following protocols are being adhered to:

• Ensuring no staff member is working in multiple facilities
• Staff are screened for their temperature upon entrance to the building, and midway through their shift
• Social distancing is occurring among residents in each facility, including during mealtimes
• Ensuring ongoing, environmental cleaning and increased frequency of high touch surface cleaning in order to break the chain of infection
• Staff and residents are committed to regular/proper hand hygiene to break the chain of infection, and wash their hands with soap and water and apply hand sanitizer frequently.

wel-familyvisits@retirementconcepts.com

NO visitors will be permitted at The Wellesley if an active outbreak is in progress

(if you were scheduled, you will be informed).

Quadra Village Medical Centre – Dr. Behroozi has acquired some new residents and will continue to reach out to everyone individually who have expressed an interest in getting a new doctor. Right now he makes his rounds on Thursdays. Any inquiries please see Sharon in her office or by email sunsworth@wcshm.com or by cell 250-514-5114.

Assisted Living ROOFTOP:  Our constructions teams and our maintenance manager Joe will be in and out of the building in the coming months. Please know they are following all protocol. We are hopeful that our amazing rooftop will be completed soon but for now, the 5^th floor is not accessible. If you have any questions in regards to this please let us know.

MOVE OUT Protocols:  Please reach out to Sharon should you have any questions about removal of furniture/movers and how we go about doing this to ensure the residents remain safe. We have been arranging one move out per day when needed and trying to assist families with what will work within their schedule. Please know that in both buildings, we do not want to interrupt their meal times, so move out times are 9-11 am, 1:30-4 pm. Please arrange with me so that we can alert the residents and put signs up

Move Outs/Elevator in Main Building/AL Building: The 1^st elevator is utilized for move outs, and is locked for move outs. There is a note placed on the elevator as well. For your convenience we have asked all move outs to happen during the hours of 9-11 am and 1:30-4 so as not to disturb during meal time. Please be respective of the movers as they are following all protocol to get in and out in a timely manner. For the Assisted Living Building, we want to ensure that we are not disrupting meal times, so the same times apply.

MASK WEARING

As per provincial guidelines, mask wearing in the common areas is not required by current residents. All staff and visitors will continue to wear a mask. If you can’t keep a socially distanced 6’ (as in an elevator) it would be advised to wear a mask. Please see below the guidelines:

https://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response-recovery/covid-19-provincial-support/restrictions#masks

Thank You, Team Wellesley