Weekly Family Update for Summerland Seniors Village

Thursday, October 22^nd -2020

RECREATION

We continue to facilitate our visiting program but with cooler weather we will be moving our window visits INSIDE effective immediately. The alcove where your loved one sat, is now where our visitors will sit.  The resident will now sit on the other side of the door leading into our Adult Day Program room.  You are still able to have more than one person visiting at a time, but please keep in mind the size of the small alcove.  We ask that before you enter the alcove to please sanitize your hands and once your visit is over to sanitize your hands once more as you leave.

Please remember to send an email to jberrisford@retirementconcepts.com if you are interested in scheduling a visit and be sure to provide the following details:

 Your name and the resident’s name

1. The type of visit preferred (face to face, window visit or FaceTime)
2. The date and time you wish for your visit

 Once your scheduled visit has been confirmed, you will be contacted via email with the date and time of your visit.

WHEN YOU ARRIVE FOR YOUR VISIT

• Entry will be through the front entrance of the facility for face to face visits. If visiting outdoors please get screened at the front entrance before making your way to the back courtyard.
• Please arrive no earlier than 10 minutes prior to your scheduled visit.
• You will be required to wear a mask for the duration of your visit and we ask you to bring one.
• Do not bring anything with you for the resident that we cannot sanitize.
• Visits will be held with social distancing in place for the duration of the visit ie. you are not able to physically touch each other
• Kindly note that in accordance with the B.C. Privacy Act, photos and/or videos will not be permitted during visits.

We ask you to keep in mind that through all of this, we are following the direction of the M.O.H. and appreciate your patience and support as we navigate through uncharted waters together in an effort to offer the best assistance possible in bringing you closer together with your loved ones during these trying times.

Deliveries

All deliveries must come through the front entrance only and abide by guidelines set out in our previous communications. Once again, we remind folks not to leave deliveries on the carts provided.

Communication

Please continue to be vigilant when it comes to social habits by adhering to the precautions necessary to mitigate the spread of Covid-19: practice social distancing, keep your social bubbles to a minimum, and wear a mask when deemed necessary.