Friday, August 21-2020 Family Message Update

As the summer winds down, and we start smelling the beginnings of fall, please keep in mind to check in on those in your neighbourhood or those you normally see. This Pandemic has caused a lot of loneliness and we want you to know that we are doing our best to listen and to suggest. We work with Seniors Serving Seniors and they have an amazing link with a ton of information. Please reach out to them for yourself, or for someone that you know.

The social visit program has been very successful and thank you to the families and friends who are adhering to our protocol. Those who are not adhering to our guidelines may be asked to leave. The most important part is that you cannot book a visit unless you are the designated visitor for a given resident. The Designated Visitor Form is available upon request, and must be completed and submitted for approval. Please email the completed form to: snutchey@retirementconcepts.com.  . The designated visitor cannot be changed for the time being, until the government reviews their policies sometime this month. Please continue to book social visits (if you are a designated visitor) by phoning the Front Desk at 250-383-9099. We have had to adjust the visiting due to people showing up on unscheduled visits and impeding on other people’s scheduled visits so please try to understand we are working hard at facilitating all your requests. leave.

VISITING:

Visits must be limited to 45 minutes maximum. Please familiarize yourself with our updated policies and procedures and thank you for your understanding and support in keeping everyone in our residence safe.

We have 3 designated outside areas with the following guideline of times: Courtyard, daily from 9 am. – 8 pm, Zen Garden from 9 am – 8 pm and the Patio/outside the dining from 9 am – 11 am, 2-4 pm and 6:30-8 pm

 

If you have any further questions, please feel free to contact our Front Desk Team at 250-383-9099.

Thank You,

Steve Amyotte, General Manager