Friday, May 8, 2020– Beacon Hill Villa – Update

 Happy Mother’s Day Everyone!

We want to take this opportunity to say Happy Mother’s Day to you all, and know that we are doing our best to make this weekend a good one for your loved ones. We have the newsletter available for those that normally have a paper copy for you to look at. Please let us know if you would like us to send by email.

Thank you again for all your support. Please know that on this day, we are thinking of you all and looking forward to the day we can all come together again. Until then, stay safe and healthy

Doug Csima, General Manager


Message for Friday, May 8th, 2020 – on behalf of Beacon Hill Villa:

While we are happy to report again that no residents presenting COVID-19 signs or symptoms, we are continuing to impose strict visitor restrictions as required by the Provincial Public Health Officer. We know this continues to be an anxious period for residents, families and loved-ones – but we ask that everyone be respectful of this measure, for resident and staff safety.

We continue to follow the direction of public health officials and other clinical experts regarding the best infection prevention and control measures to take to avoid transmission of the virus that causes COVID-19.

Should the status of this community change in any respect, please know that we will share this information.

Updates on Admissions and Transfers:

Admissions will be resumed following strict Ministry of Health guidelines and safety precautions (new admissions and residents returning from hospital will have isolation precautions with staff wearing PPE)

Any resident that shows symptoms will be tested for Covid without delay and put on isolation precautions. If the resident is positive, they will be assessed for transfer to a dedicated Covid unit for specialized treatment and to reduce risk of outbreak in the LTC home.


We are continuing to follow the direction of our public health officials and have infection prevention and control precautions in place. Staff continue to monitor residents closely and are ensuring the following protocols are being implemented:

Recreation Program

We are pleased to share that in addition to facilitating virtual connections with families, we are also now offering:

– Virtual pet visits—Lynne & Teddy the Dog- Wednesdays at 2:30pm
– Virtual volunteer visits—Saturday afternoons with Karl
– Virtual music therapy—bi-weekly sessions on Tuesday mornings and Friday afternoons.

We are also maintaining our connection to our local school and will start a Pen Pal program with weekly mail exchanges.

We will be running menu specials for Mother’s Day and Victoria Day.

ADDED: Those who normally pick up the paper version of our newsletter can request an email copy for this month. Please let us know!

Please contact our Recreation Manager Kassandra at kkeszthelyi@retirementconcepts.com if you would like to schedule a video chat or telephone call with your loved one. Please contact Cheryl, the Director of Care, cmoore@retirementconcepts.com  if you would like a general update on the health status of your loved one.

Dropping items off: Please coordinate all item drop-offs with the Recreation Manager, Kassandra kkeszthelyi@retirementconcepts.com

We would ask that families please follow these guidelines to ensure deliveries in a timely manner.

  1. Please use plastic bags, no reusable bags
  2. Make sure to label all bags with resident full name and room number
  3. Try to limit drop offs to essential items.
  4. Consider using Canada Post where precautions have been put in place
  5. items may be quarantined for 48hrs

Reminders for your loved one to Stay Safe:

Please remember these important public health measures:

  1. Practice physical distancing (6 feet apart)
  2. Perform proper Hand Hygiene (Wash hands frequently for 20 seconds with the alcohol-based sanitizer or soap and hot water) 20 second or greater is so important.
  3. Avoid touching eyes, nose and mouth
  4. Cover your cough or sneeze with your arm or a face covering
  5. If exhibiting any symptoms (fever, cough and difficulty breathing) please stay in your room and contact the front desk immediately

 Thank You

The Beacon Hill Villa Team