Dear Dedicated Friends and Family of BHV,

BHV residents celebrated Remembrance day with an afternoon service with Anneke. The service was very moving and emotional this year. There was many great discussions had with the residents of BHV. Thank you for who participated in honouring our veterans who have served and are currently serving our country.

BHV would like to thank all the families and friends during these challenging times in history. We have been through quite a bit together and have supported & collaborated together to create the safest engagements for our residents during this uncertain time. Kassandra will be moving on from BHV, but she will not be far as she will still be checking in with BHV with virtual visits to say hi!!

Moving forward, family visits (in person & virtual visits) will be scheduled through Tamsin Dunn

tdunn@retirementconcepts.com/ 250-383-5447 ext. 221

Any recreation questions can be directed to the recreation team at:

bhv-recreation@retirementconcepts.com/ 250-419-6826

Take care and stay safe,

We are offering scheduled alternating week visits at a time & date that works for you (once every two weeks)   OR   weekly visits which fit into our pre-set schedule calling out free spots about 3 days prior to availability. Recreation has gotten in contact with most of the designated visitors, please email tdunn@retirementconcepts.com/ or call 250-383-5447, ext. 221 if you have not been contacted.

As things will look a bit different, here is a summary of what to expect when you visit:

• There will be designated parking: ambulance parking is in front
• Please arrive no earlier than 5 minutes before your scheduled appointment
• Staff will greet you outside the front door
• Come down to rec/kitchen stairs, and be screened before you enter
• Visits will be in the recreation area. Outdoor patio visits are encouraged. There is an indoor space if required.
• Sanitize hands and wear a surgical grade masks. Required personal protective equipment will be provided by BHV.
• Visits will be approx. 40 minutes in duration.

In order to maximize our time so all families can benefit from booking a visit quickly:

• Virtual visits will still be offered. However, we are sure they will decrease.
• In person visits will take the place of fence visits.
• We have a 48-hour cancellation policy, and can easily reschedule you.
• Please contact tdunn@retirementconcepts.com/ or call 250-383-5447, ext. 221

Take care and stay safe,

Beacon Hill Villa Team