COVID-19 Community Update from Beacon Hill Villa, April 19-2021

AN INVITATION TO ALL FAMILY AND FRIENDS OF BEACON HILL VILLA RESIDENTS TO ATTEND THE NEXT FAMILY COUNCIL MEETING WEDNESDAY, APRIL 21, 2021 AT 1:30 PM VIA TELECONFERENCE:

1-604-688-2602 TOLL FREE: 1-833-353-8610 Participant Access Code: 9643143

Please join in and support your Family Council Our Family Council is a supportive and dedicated form for families and friends of residents in long-term care. We bring together families and facility staff to exchange timely and valuable information pertaining to the well-being of our loved ones. We also provide support, education and a venue for discussing collective concerns. Our Family Council which normally meets monthly is assisted by Advocates for Care Reform (ACR). This provincial organization helps establish and support all Family Councils within British Columbia and is dedicated to improving the quality of care and the quality of life for all residents living in long-term care. As President of BHV Family Council I invite you to email me with any questions, concerns and/ or positive feedback you may have. Your concerns will remain confidential unless otherwise advised. I can be reached at

marlene.familycouncil@beaconhillvilla.com

PLEASE NOTE THE START TIME IS 1:30

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We are offering scheduled alternating week visits at a time & date that works for you (once every two weeks)   OR   weekly visits which fit into our pre-set schedule calling out free spots about 3 days prior to availability. Recreation has gotten in contact with most of the designated visitors, please email tdunn@retirementconcepts.com/ or call 250-383-5447, ext. 221 if you have not been contacted.

CANCELLING your visit with your loved one (in person, window etc).

We have a 48-hour cancellation policy, and can easily reschedule you.  If you have to cancel your meeting with your loved one can you please email Tamsin and cc the recreation department as follows:

tdunn@retirementconcepts.com

And cc: bhv-recreation@retiremetconcepts.com

If you don’t have email then please call Tamsin at 250-383-5447 ext 221.

As things will look a bit different, here is a summary of what to expect when you visit:

• There will be designated parking: ambulance parking is in front
• Please arrive no earlier than 5 minutes before your scheduled appointment
• Come down to rec/kitchen stairs, and be screened before you enter
• Visits will be in the recreation area. Outdoor patio visits are encouraged. There is an indoor space if required.
• Sanitize hands and wear a surgical grade masks. Required personal protective equipment will be provided by BHV.
• Visits will be approx. 40 minutes in duration.

In order to maximize our time so all families can benefit from booking a visit quickly:

• Virtual visits will still be offered. However, we are sure they will decrease.
• In person visits will take the place of fence visits.
• We have a 48-hour cancellation policy, and can easily reschedule you.
• Please contact tdunn@retirementconcepts.com/ or call 250-383-5447, ext. 221

Take care and stay safe, Beacon Hill Villa Team