Friday, June 12-2020– Beacon Hill Villa – Update


As we continue with “BC’s Restart Plan”, we are hopeful we can slowly and safely return to a ‘new normal’. The sacrifices that you and others have made to ‘flatten the curve’ have saved lives and protected our vulnerable population.

We understand there is some confusing messages around visitor restrictions.  At this time, we are still under specific direction to restrict visitors. We also understand that Health Authorities and the Ministry of Health are working very hard on developing specific guidelines and policies for Long Term Care homes.

The safety of our Residents is our top priority. That said, we understand the important role that loved ones and family members play. We want to be as prepared as possible to safely resume routine visits, without undue delay. For that reason, we are requesting that those interested contact a member of the Leadership team and register with us. With this approach, we can begin planning and preparing so we are ready to move quickly but safely to act on the guidance as it changes and evolves.

Thank you again for your ongoing support and for trusting us with the care of your loved one.

Doug Csima | General Manager


While we are happy to report again that no residents are presenting COVID-19 signs or symptoms, we are continuing to impose strict visitor restrictions as required by the Provincial Public Health Officer. We know this continues to be an anxious period for residents, families and loved-ones – but we ask that everyone be respectful of this measure, for resident and staff safety.

Should the status of this community change in any respect, please know that we will share this information.


Updates on Admissions and Transfers:

Admissions will be resumed following strict Ministry of Health guidelines and safety precautions (new admissions and residents returning from hospital will have isolation precautions with staff wearing PPE)

Any resident that shows symptoms will be tested for Covid without delay and put on isolation precautions. If the resident is positive, they will be assessed for transfer to a dedicated Covid unit for specialized treatment and to reduce risk of outbreak in the LTC home.


We are continuing to follow the direction of our public health officials and have infection prevention and control precautions in place. Staff continue to monitor residents closely and are ensuring the following protocols are being implemented:

Recreation Program

We are pleased to share that in addition to facilitating virtual connections with families, we are also now offering:

– Virtual pet visits— Lynne & Teddy the Dog- Wednesdays at 2:30pm
– Virtual volunteer visits—Saturday afternoons with Karl
– Virtual music therapy—bi-weekly sessions on Tuesday mornings and Friday afternoons.

We are also maintaining our connection to our local school and will start a Pen Pal program with weekly mail exchanges.

Those who normally pick up the paper version of our newsletter will get an email copy for this month. If you wish to not receive the newsletter, please respond back and we will take you off the list.

Please contact our Recreation Manager Kassandra at kkeszthelyi@retirementconcepts.com if you would like to schedule a video chat or telephone call with your loved one. Please contact Cheryl, the Director of Care, cmoore@retirementconcepts.com  if you would like a general update on the health status of your loved one.

Dropping items off: Please coordinate all item drop-offs with the Recreation Manager, Kassandra kkeszthelyi@retirementconcepts.com

We would ask that families please follow these guidelines to ensure deliveries in a timely manner.

  1. Please use plastic bags, no reusable bags
  2. Make sure to label all bags with resident full name and room number
  3. Try to limit drop offs to essential items.
  4. Consider using Canada Post where precautions have been put in place
  5. items may be quarantined for 48hrs

Reminders for your loved one to Stay Safe:

Please remember these important public health measures:

  1. Practice physical distancing (6 feet apart)
  2. Perform proper Hand Hygiene (Wash hands frequently for 20 seconds with the alcohol-based sanitizer or soap and hot water) 20 second or greater is so important.
  3. Avoid touching eyes, nose and mouth
  4. Cover your cough or sneeze with your arm or a face covering
  5. If exhibiting any symptoms (fever, cough and difficulty breathing) please stay in your room and contact the front desk immediately


Thank You

The Beacon Hill Villa Team