To all Family Members

Alberta Health Services is on site, assessing residents.

At this point, the number of COVID-positive residents remains at 20, all of whom are in isolation and being closely monitored (nine in Long Term Care and eleven in Supported Living). The impacted floors are the 3rd floor in both the SL and LT care units. Please note, numbers may fluctuate as residents are moved to maintain the COVID unit.

We continue to closely monitor residents, and should anyone be symptomatic, they are swabbed, placed in isolation as a precaution until lab results are known, and families are informed.

The number of staff who are affected has increased by one, and totals thirteen, all of whom are home and in self-isolation. Please know that any staff member who is symptomatic is asked to place themselves in self-isolation as a matter of course.

We have increased the deep cleaning and sanitization of the entire community, with additional housekeeping staff in all areas of the building, and enhanced cleaning in high touch areas.

Communication

 Families of COVID-positive are being phoned on a daily basis to provide updates, and all families are receiving a daily email on the status of Millrise and its residents. If there are any changes in other residents, families will be updated immediately.

Access

The community continues to restrict ALL visitors from the premises, as per the Order of the Medical Health Officer. We are continuing to adhere to the order to stop sharing staff between facilities and we are diligently following all Alberta Health Services procedures.

Staffing

Our staffing levels are now beyond our regular staffing complement.

The recreation team now has a few team members who have returned to the site and have developed a schedule and will be taking appointment on Monday to accommodate Face Time for each floor.

Kitchen service has been restored with existing staff and five newly hired staffers. However, we ask that there not be any special requests at this time, as we have just restarted services.

Housekeeping and laundry units are back to full staffing capacity and the building is exceptionally clean, with high touch areas being sanitized three times per day.

We have increased the deep cleaning and sanitization of the entire community, with additional housekeeping staff in all areas of the building, and enhanced cleaning in high touch areas.

Laundry

As noted above, laundry has returned to regular staffing levels.

Supplies

We continue to monitor our supplies closely. We have received emergency supplies through our Corporate Procurement as well as Alberta Health Services.

Teamwork

We wish to thank staff for their dedication and commitment and the Pandemic Response Team for supporting us during this challenging time.