The team at Millrise Seniors Village appreciates the support we have been receiving from  families and loved ones of our residents. Your kind and caring words, cards and letters are tremendously valued. Many of you have reached out to the site directly and we graciously appreciate your encouragement.

Status Update

Today, the total number of residents who have tested positive remains at three, all of whom are in isolation and closely monitored. We continue to monitor our residents and should anyone be symptomatic, they are swabbed, placed in isolation as a precaution until lab result are known, and families are informed.

Unfortunately, two additional staff members have tested positive, bringing the total to four, all  of whom are home and in self-isolation. We continue to screen our staff upon entrance into our building and midway through their shift.

 Please note: as per the direction from Alberta’s chief medical officer of health, Dr. Deena Hinshaw we will be testing ALL residents at Millrise Seniors Village in the upcoming days. We will continue to communicate this information as it unfolds.

 Again, this status update and reference to positive cases are related to our Supportive Living Unit – NOT the long term care unit or the Memory Care Unit.


 Communication with all families continues via e-mail, while daily phone calls to family members of the three directly impacted residents continue. If there are any changes in other residents, families will be updated immediately.

We also communicating with our impacted staff three times per week.

We continue to be in daily communication with Alberta Health Services representatives as well as with our Site Medical Director. Their support, advice and direction are truly appreciated.

Please refer to our daily updates on the Retirement Concepts Website and Facebook Page.

 Lockdown at Millrise Seniors Village

The community remains on mandatory lockdown as per the Order of the Medical Health Officer.

We are continuing to adhere to the order to stop sharing staff between facilities and we are diligently following all Alberta Health Services procedures.


Today is our third day of “outsourced” meals.


We continue to monitor our supplies closely. We have received emergency supplies through our Corporate Procurement as well as Alberta Health Services.


Our staff continue to show tremendous dedication and commitment in caring for our residents. We want to continue to express our sincere thanks to the staff at Millrise Seniors Village and to our Pandemic Response Team for supporting us during this challenging time.